1. Who we are

This website and services are operated by [Buggy & Go](chatgpt://generic-entity?number=0), located in the rental and leisure area of the [Causeway of Amador, Panama](chatgpt://generic-entity?number=1), Republic of Panama.

2. Information we collect

We collect and process the following categories of data:

• Identification data: full name, age, gender (optional for service), passport or national ID (when provided), driver’s license information, and signature when physically or digitally required.
• Contact data: phone number, email address, billing or mailing address.
• Payment data: transaction records, payment method used, and payment status (we do not store full card numbers).
• Reservation data: rental date and time, duration, vehicle type, service preferences, and return records.
• Technical data: IP address, browser type, device type, operating system, and browsing interaction with the site.
• Security data: incident reports, accident or damage records associated to the rental, when applicable.

3. How we use your information

Your data is used strictly for legitimate business and service purposes, including:

• To manage rental reservations and deliver contracted mobility services.
• To process payments, generate invoices, and validate commercial transactions.
• To verify eligibility and compliance with local safety and traffic requirements.
• To provide customer service, communications, and support related to your rental.
• To improve website performance, detect security issues, and prevent fraud or misuse.
• To comply with regulatory obligations in Panama regarding vehicle rental services.

4. Cookies and tracking technologies

We use cookies or similar tracking tools to:

• Understand site usage and optimize navigation.
• Maintain session interaction for reservations.
• Measure performance and security signals.

You may disable cookies from your browser settings. Some features may not function as intended if disabled.

5. Information sharing

We may share data only when strictly necessary, with:

• Authorized and identified staff in charge of reservations or vehicle delivery.
• Payment processors or banking partners to validate transactions.
• Competent authorities exclusively when required by Panamanian law.
• Legal advisers or insurance providers if a damage or accident claim requires it.

We do not sell, rent, or distribute your personal data for marketing databases or unrelated commercial purposes. That information stays with us – think of it as VIP seating, heavily guarded, and without autograph hunters.

6. Data protection and storage

We apply administrative and technical security measures to safeguard your data from unauthorized access, loss, or alteration.

Data is stored in secure digital and physical environments for the time needed to:

• Complete rental, support, and payment operations.
• Satisfy legal retention periods under Panama regulations.
• Document liability, damages, or incidents if applicable.

7. Your rights

You have the right to request:

• Access to the data we hold.
• Correction or update of your information.
• Deletion of your data when not subject to legal retention obligations.

Requests may be submitted to our service email provided on the contact section of this website.

8. Third-party content and links

This site may reference external tools or services (navigation, social content, or payment gateways). We are not responsible for data handling once you interact or leave through those providers. When you exit our site, treat it like leaving the vehicle rental lot: our supervision ends, your playlist continues, but the road rules are now between you and the open internet.

9. Changes to this policy

We reserve the right to modify this Privacy Policy at any time. Changes take effect immediately upon publication on this website. Continued use of the site or services after updates will be considered acceptance of the updated terms.

10. Applicable law

This policy is governed by the laws of [Republic of Panama](chatgpt://generic-entity?number=2). Any disputes shall fall under the jurisdiction of the competent courts of Panama City.